Case study
Regional retailer: from spreadsheet fog to a two-horizon call
A multi-site retailer in the East Midlands joined War Room Bundle ahead of winter inventory commitments. Their predictive stack produced nightly demand scores, yet buyers still overrode outputs without documenting why.
During Forecast Decision Lab modules, the team defined two decision horizons — seven-day replenishment and six-week promotional buys — and attached separate owners. Scenario Studio mapped a cold-weather spike against supplier lead times. After six weeks, override notes were required in the same tool as the forecast, and unplanned expedites fell noticeably in the first month of go-live.
Shared with permission · Operations director, regional retail